Terms of service
TERMS OF SERVICE
OVERVIEW
This website and its related services and applications are operated by Nutraceutical Wellness, Inc. (“Nutrafol,” “we,” “us,” or “our”).
By accessing or using our website, purchasing our products, creating an account, or using any services provided through our website, you agree to be bound by these Terms of Service and all applicable policies referenced herein.
If you do not agree with these Terms of Service, please do not use our website or services.
ELIGIBILITY
You must provide accurate and complete information when creating an account or placing an order.
You are responsible for maintaining the confidentiality of your account information and for all activity associated with your account.
PRODUCTS AND PRODUCT INFORMATION
We make reasonable efforts to ensure that product descriptions, pricing, availability, images, and other information displayed on our website are accurate.
However, we do not guarantee that all information will always be complete, current, or error-free.
Product availability and descriptions may vary depending on location and time.
We reserve the right to modify product information, pricing, availability, and services at any time.
ORDERS
By placing an order, you agree to provide accurate billing, shipping, payment, and contact information.
Submitting an order constitutes an offer to purchase the products specified in the order.
An order is accepted by Nutrafol when the products are shipped.
We reserve the right to cancel or refuse an order or purchase when permitted by applicable law.
PERSONAL USE
Products purchased through our website are intended for personal, non-commercial use.
You may not resell Nutrafol products or sell, link, or distribute Nutrafol products through third-party ecommerce websites, marketplaces, or mobile applications without Nutrafol's express written permission.
SUBSCRIPTIONS
Certain Nutrafol products may be available through subscription programs.
When you subscribe, your subscription may automatically renew according to the subscription period selected at checkout.
You may defer your next order, modify your subscription, or cancel your subscription through your account before the next subscription period begins.
Canceling a subscription prevents future renewal charges but does not automatically provide a refund for the current subscription period.
PAYMENTS
You agree to pay all applicable fees and charges associated with your orders and subscription.
Nutrafol may use third-party payment service providers to process payments.
You are responsible for providing current and accurate payment information.
Taxes may apply to your purchase where required by applicable law.
SHIPPING
Orders are processed after purchase and shipped according to the shipping method selected or made available at checkout.
Shipping estimates are not guaranteed delivery dates.
International orders may be subject to customs duties, import fees, taxes, or other charges imposed by the destination country.
Customers are responsible for applicable international customs charges and import fees.
HEALTH DISCLAIMER
Nutrafol products are dietary supplements and are not intended to diagnose, treat, cure, or prevent any disease.
Information provided on our website is for general informational purposes only and is not intended to replace professional medical advice.
Consult your physician or another qualified healthcare professional before using dietary supplements, particularly if you have a medical condition, are pregnant or nursing, or are taking medications.
INTELLECTUAL PROPERTY
All content on this website, including text, graphics, logos, images, trademarks, product descriptions, designs, and other materials, is owned by or licensed to Nutraceutical Wellness, Inc. unless otherwise stated.
You may not reproduce, distribute, modify, publish, or commercially exploit website content without prior written permission.
THIRD-PARTY SERVICES
Our website may contain links to or integrate with third-party websites and services.
Nutrafol is not responsible for the content, policies, products, services, or practices of third-party websites.
LIMITATION OF LIABILITY
To the fullest extent permitted by applicable law, Nutraceutical Wellness, Inc. shall not be liable for indirect, incidental, special, consequential, or punitive damages arising from or related to your use of our website, products, or services.
CHANGES TO THESE TERMS
We may update or modify these Terms of Service from time to time.
Updated terms become effective when posted on our website unless otherwise required by applicable law.
Your continued use of the website after updated terms are posted constitutes acceptance of the revised Terms of Service.
GOVERNING LAW
These Terms of Service and your use of the website are governed by the laws of the State of New York, without regard to its conflict-of-law principles, as described in the applicable Terms of Use.
CONTACT INFORMATION
Nutraceutical Wellness, Inc.
Phone: 1-888-454-3320
Email: support@nutrafol.com
236 5th Avenue, 7th Floor
New York, NY 10001
United States